Award Categories

By participating in the Gold Coast Business Excellence Awards, you are providing your organisation and your employees with a unique opportunity to benchmark your performance against other like businesses. Should you be a winner, then the Awards will provide you with thousands of dollars worth of free advertising and editorial via our Media announcements through our marketing channels, the Gold Coast Bulletin, Triple M 92.5, Sea FM 90.9 and 7 Gold Coast Television. You will be provided the recognition you so appropriately deserve as well as the opportunity to network with other successful business owners and operators.

So don't delay - enter today!!

Sponsored by the Queensland Department of Customer Service, Open Data, Small and Family Business 

The Family Business Award recognises long standing family owned and operated businesses that have seen generations of family continue and grow their business legacy. Applicants should demonstrate the integration of the family into the business, and its effect on business practices, culture and division of responsibility. Succession planning, if relevant, should be identified in a hierarchical diagram. To be eligible, the business must be operated by more than one generation.

Sponsored by Australian Retirement Trust

The Health and Wellbeing Award recognises and celebrates businesses meeting the increasing demand for products and services within various sectors contributing toward the health and medical industries.  Applicants should highlight the business leading in health and wellbeing excellence, as well as newly introduced technologies that improve their product and service. Applicants may supply products or services and may operate within various sectors contributing towards the health and wellbeing industries.

Sponsored by Optus Business Centre Gold Coast

The Professions and Services Award recognises and celebrates businesses meeting the increasing demand for such products and services.  Applicants should demonstrate their passion for exceeding customer expectations and service excellence within the business and overall team. This category recognises professions (eg medical, legal etc) through to service sector industries.

Sponsored by Westpac Banking Corporation

The Retail, Wholesale and Distribution Award acknowledges businesses that remain abreast with this evolving industry sector as customer demands and expectations are changing the game. Applicants should highlight that they truly understand their customer and demonstrate how they provide seamless customer experiences, across all channels. To be eligible, applicants must be in either the retail or wholesale or distribution sectors. Franchisors as well as Franchisees operating in any one of these sectors are eligible.

Sponsored by Neumann Steel, Neumann Contractors and Currumbin Minerals

The Manufacturing Award honours manufacturing businesses on the Gold Coast who lead and shape the future in this industry sector.  Applicants should demonstrate achievements across a wide variety of areas including the readiness of new technologies in sustainability, operational excellence, innovation and supply chain management.

Sponsored by Harvey Norman Commercial Qld

The Construction and Trades Award celebrates and acknowledges the construction industry that underpins the City's economic base. Applicants should highlight the quality of the business' attention to detail in finishing and overall craftsmanship.  The business should demonstrate new and improved innovative techniques and solutions in this industry sector. Trade applicants should demonstrate the technical ability of the trade contractor and challenges overcome in construction.To be eligible applicants must be either in the construction or trades sector, including any applicant that subcontracts to the construction sector, ie electrical, plumbing. etc.

Sponsored by Griffith University

The IT and Digital Business Award is the recognition of Gold Coast businesses demonstrating outstanding knowledge management based, information technology products and services. Applicants should highlight their smart technology product or service and how it benefits everyday life and impacts the businesses bottom line. Today we live in the Information Age. Knowledge management underpins almost all services today, and the effective management of knowledge distinguishes companies in IT, supply chain management and logistics. Excellent information technology, knowledge management and digital services based businesses may exemplify this in their own business, or enable and enhance the practices of other businesses through their IT, logistics or supply chain solutions.

Sponsored by City of Gold Coast

The Mayor's Innovation GC Award accolades businesses that have applied innovation through new knowledge, technologies, methodologies or processes to improve the effectiveness or quality of outcomes for their clients, community and/or the public sector.  Applicants should validate their innovation through their use of new technologies, data analytics, modelling or visualisation. Applicants need to demonstrate significant innovation in either management and/or business practices or in their products or services. Applicants need to be able to show how this innovation has given them a "competitive edge" in the market place.

Sponsored by Invest Gold Coast

The Education, Training and Employment award recognises businesses who have demonstrated growth and success through business excellence in the education, training and employment sectors. Education is a key pillar of the Gold Coast economy, from childcare right through to Higher Education and now more than ever it is critical that our city has a skilled workforce through delivery of high-quality education and training, and employment pathway support. These businesses demonstrate an understanding of the value of a skilled workforce, delivering innovative, world class offerings with a commitment to nurturing future leaders and retaining talent on the Gold Coast.

Sponsored by Village Roadshow Theme Parks

The Tourism, Hospitality and Events Award celebrates excellence in destination and stewardship management. As Australia's premier tourism and hospitality destination, the applicant should highlight the business offerings and experiences and how these are promoted to markets locally, nationally and internationally. In addition, the applicant must demonstrate how it has worked exceptionally in any aspect of tourism including technology, sustainability, socially and culturally.To be eligible for this diverse category applicants must be in the tourism, hospitality, recreation and leisure industries. Businesses involved with events and event management are also eligible to apply.

Sponsored by Queensland Airports Limited

The Champion of Accessibility Award is an annual award presented to one company on the night of the Gala Awards Dinner who has been able to showcase their unwavering dedication to inclusivity for both their employees and customers. Companies are asked to demonstrate their organisation’s commitment to ensuring that everyone, regardless of ability, can fully engage with their products, services, and spaces. 

Sponsored by Gold Coast Central Chamber of Commerce

The Encouragement Award is an annual award presented to one company on the night of the Gala Awards Dinner from the 2024 finalists which the judges believe is a potential future business of the year.